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Employee Relations Advisor

Job Information
Author pmnationtalk
Date February 19, 2020
Type Full Time
Company Interior Health Authority
Location Flexible
Category Administrative Services
Client Interior Health Authority
Contact Information
Apply Now!

Employee Relations Advisor (WORKSITE LOCATION IS FLEXIBLE)

Competition #: 01367740
Bargaining Unit: NON-CONTRACT
Facility: Flexible


Position Summary
We have two amazing permanent full time opportunities for Employee Relations Advisors to join our Employee & Labour Relations team!

The Employee Relations Advisor (ERA), under the guidance and/or collaboration of the Operational Employee Relations Consultant (ERC) and direction of the Employee Relations Manager, provides HR advice and guidance to clients on operational Human Resource matters including but not limited to general Collective Agreement and policy issues, workplace health and safety issues, and investigations.

As a partner to client-managers, the ERA focuses on providing advice, guidance, and support through effective consultation, including coaching, facilitating, and co-coordinating a wide range of HR services within the assigned portfolio. The ERA may also participate on leadership teams within the assigned portfolio and participates in Human Resources special assignments, projects and events that have site, portfolio and health authority wide applications. The ERA is a primary link between the services provided by the Corporate HR Departments and the managers and employees within the portfolio. The ERA works closely with the Corporate HR Departments for program direction, professional guidance, and expertise.

To fulfill the role as described, the ERA must have general knowledge both in the full scope of business of HR within IH and the manager’s business – providing consultation to the manager from a systemic perspective to address operational HR matters.

These two Employee Relations Advisor positions have flexible work locations. The successful candidates can work anywhere within our health service area.


Labour Relations
• Collaborates with other HR professionals to provide advice, guidance and problem-solving assistance to managers on employee relations and general human resources matters.

• Advises managers/supervisors on general Collective Agreement and HR policy issues with an emphasis on employee relations.

• Facilitates, coordinates, and /or conducts training and education sessions with individuals and groups on topics as required.

• As a partner to client-managers, the ERA focuses on a proactive approach to support managers/supervisors with their human resource obligations.

• Advises on disciplinary issues of a general nature; consults with ERC and Labour Relations as appropriate.

• Assists Managers with grievance handling and other general employee relations issues by,:
o Strategizing employer position
o Guiding meeting preparation and facilitating meetings
o Corresponding with local union representatives
o Negotiating resolve to local issues
o Preparing documentation as required

• Develops and maintains effective working relationships with local and district union representatives.

• Assists Managers in the development of performance improvement plans, consults and coaches on performance management issues.

Investigations (i.e. bullying and harassment, discrimination, abuse, professional misconduct, conflict of interest, WH&S incidents)
• Guides and supports managers in conducting investigations according to accepted guidelines; based on findings, supports managers in implementing day-to-day mitigation strategies; consults with Labour Relations and other appropriate HR team members when complex investigation issues or specific expertise is required.

• Coaches, advises, and educates department managers / supervisors on mitigation and continuous improvement strategies.

• Provides mediation and facilitation towards resolution of workplace environment and conflict issues.

Attendance Management
• Provides coaching, consultation, advice, and support to managers in the management of employee absenteeism.

• Facilitates effective communication between all stakeholders to support the attendance management process.

• Ensures appropriate linkages with Managers, Workplace Health & Safety Service Centre, union representatives, and employees to facilitate options such as return to work strategies and evaluation for same, opportunities for employment, and training requirements as required.

• Disability Management and Duty to Accommodate
o Works in conjunction with the HR Service Partners / Job Search Coordinator to identify job placements for Duty to Accommodate, based on functional medical restrictions and limitations provided by the Disability Management office.
o In accordance with collective agreement provisions, IH policies, and legislation, provides advice, consultation, and negotiation around Duty to Accommodate agreements, and return to work strategies with LR implications.

Workplace Health & Safety
• Consults on components of IH Workplace Health and Safety (WH&S) programs for a designated geographic area/site/porfolio to achieve compliance with standards set out in legislated requirements and IH policy.

• Provides consultation and advice on accident investigations that require a proactive intervention.

• Advocates and promotes various health and safety programs to achieve compliance with legislation and IH policy (such as the annual Influenza Campaign, WHMIS, Safe Patient Handling, Violence Intervention Program, etc.)

• When organizational deficiencies are identified regarding Worksafe BC regulation and / or opportunities for improvement arise, consults with WH&S for advice and evidence-based recommendations and refers same to site management for implementation and follow-up.

• In collaboration with the WH&S, guides managers on development of compliance plans in response to Worksafe BC orders. Liaises with Worksafe BC as needed to support this process.

• Coaches and supports managers on recruitment issues and consults with the appropriate HR resources when deemed necessary.

• Guides managers on the application of selection criteria and processes within the collective agreements.

• Alerts External Recruiters to any significant change to recruitment needs in their areas.

Compensation, Classification, and Work Design
• Works collaboratively with Non Contract Compensation and Work Design & Classification to ensure managers are aware of and adhere to standardized processes and practices.

Organizational Development
• Works with Managers to identify and diagnose issues and provides coaching and facilitation expertise to Managers on day-to-day issues management. Coaches Managers in team development activities including conflict resolution.

• Represents, promotes, and, where necessary, supports programs and initiatives offered through People, Organization and Culture Development.

Other related duties as may be assigned.

Education, Training, and Experience
A level of education, training and experience equivalent to a university degree in Human Resources plus three (3) years of related experience with working knowledge of standard human resource policies and practices and related employment legislation. CPHR designation is an asset.

Skills and Abilities
• A general understanding of Canadian/Provincial labour and employment law.
• Ability to model professionalism and integrity.
• Capability to organize and prioritize tasks in a fast-paced and often hectic working environment.
• Capacity to maintain strict confidentiality.
• Sound judgment and problem-solving skills.
• Excellent communication skills, both oral and written.
• Ability to think systematically and strategically.
• A high level of coaching skills.
• Team building, mediation, and facilitation skills.
• Negotiation and conflict resolution skills.
• Strong knowledge of current employment investigation practices.
• Leadership skills
• Knowledge of relevant laws and regulations: labour, workplace health and safety, human rights, and employment standards.
• Physical ability to perform the duties of the position.

* All postings with a closing date specified close at 11:59 pm PT

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